Care at Hospice
At times you may need round the clock care that can be provided on the In Patient Unit.
Everyone is welcome at Hospice, we do ask you to respect the privacy of other patients.
There are some communal sitting areas available for visits with family and friends and a sanctuary for quiet reflection. If you wish to restrict the times of your visitors, to allow you some quiet time, please speak to one of our nursing staff who will be happy to arrange this. Children are welcome to visit, but we ask that they are supervised by an adult at all times.
Jersey Hospice Care provides its services free of charge. If your care during your stay will continue to be supported by your GP, the cost of GP visits during this time will remain your responsibility, in the same way it would if you were in your own home.
Our Reception is open Monday to Friday, between 08.00 and 20.00 and at the weekend between 09.00 and 17.00. After this, the reception entrance is controlled by our nursing staff. If you would like to visit your loved one out of hours, please be aware that there maybe a delay in gaining access to the building as the team could be busy providing care to patients. We appreciate your patience in this matter.
We shall ask you for information about yourself to enable us to best plan your care and support. Everyone working for us has a duty to keep information confidential. All information is treated in the strictest confidence, on a need to know basis only, and the greatest care is taken to protect your personal details.
We may use some of this information to check the quality of the service we provide or to plan for the future; whenever we can, we will remove details that identify you.
You can access your health records if you wish. Please ask a member of staff for further information or if you wish to discuss what is written in your health record.
Should patients wish to have pets brought in to see them in Hospice, please make suitable arrangements with the staff. Dogs should be kept on their leads at all times.
You may require admission to Hospice at any stage of your illness. There are various reasons for patients being admitted to the In Patient Unit.
On our In Patient Unit we provide specialist 24 hour personalised care with the aim of maintaining independence and dignity in a warm and supportive environment.
The In Patient Unit has 12 single rooms all with their own bathroom facilities and specialise equipment. We provide specialist 24 hour personalised care with the aim of maintaining independence and dignity in a warm and supportive environment.
Visitors are welcome at any time. We ask you and your visitors to respect the privacy of other patients. There are some communal areas available for visits with family and friends and a sanctuary for quiet reflection.
Find answers to frequently asked question about our In Patient Unit.