Everyone is welcome at Hospice, we do ask you to respect the privacy of other patients.
There are some communal sitting areas available for visits with family and friends and a sanctuary for quiet reflection. If you wish to restrict the times of your visitors, to allow you some quiet time, please speak to one of our nursing staff who will be happy to arrange this. Children are welcome to visit, but we ask that they are supervised by an adult at all times.
Jersey Hospice Care provides its services free of charge. If your care during your stay will continue to be supported by your GP, the cost of GP visits during this time will remain your responsibility, in the same way it would if you were in your own home.
Can I visit Jersey Hospice Care out of hours?
Our Reception is open Monday to Friday, between 08:00 and 20:00 and at the weekend between 09:00 and 17:00. After this, the reception entrance is controlled by our nursing staff. If you would like to visit your loved one out of hours, please be aware there may be a delay in gaining access to the building, as the team could be busy providing care to patients. We appreciate your patience in this matter.
What information will Jersey Hospice Care capture and how will it be used?
We ask you for information about yourself to enable us to best plan your care and support. Everyone working for us has a duty to keep information confidential. All information is treated in the strictest confidence, on a need to know basis only, and the greatest care is taken to protect your personal details.
We may use some of this information to check the quality of the service we provide or to plan for the future; whenever we can, we will remove details that identify you.
You can access your health records if you wish. Please ask a member of staff for further information or if you wish to discuss what is written in your health record.
Pets are welcome!
Should patients wish to have pets brought in to see them in Hospice, please make suitable arrangements with the staff. Dogs should be kept on their leads at all times.