Terms and Conditions

Organisation and ownership of website

Jersey Hospice Care is registered with the Association of Jersey Charities and the Jersey Financial Services Commission as a non profit organisation by definition of Article 1 of the Non-Profit Organisations (Jersey) Law 2008.

Jersey Hospice Care is the owner of the website. We reserve the right to amend these Terms and Conditions at any time and if we do so, we will post notice of the change by updating the text of this page.

Copyright

All rights reserved. Unless otherwise stated, no part of this site may be reproduced, stored in a retrieval system, or transmitted in any form or by any means including but not restricted to, electronic, mechanical, printed or recorded without the express prior permission of the copyright owner.

Audio/Video clips may not be used for organisational use without the consent of the owner. Please contact fundraising@jerseyhospicecare.com, if you would like to use any of the material for promotional or training purposes.

Website information collection

Jersey Hospice Care website will only collect limited personal data that is relevant to the carrying out of the legitimate purposes and functions of the organisation.

We use your personal data to contact you with useful, relevant information regarding Jersey Hospice Care. Please let us know if you do not wish to receive further information from us.

From time to time, we may need to share your contact details with a mailing house, which may/may not be based in Jersey, to work on our behalf, eg e-newsletters, but we will ensure the agent will :

  • only process and use the data transferred on the express instructions of Jersey Hospice Care, which will be in full compliance of the Data Protection (Jersey) Law 2005
  • implement appropriate security measures to protect the information transferred.

Please note we process online payments through a secure payments provider and we do not have access to your credit card or payment details.

We will strive to ensure that data collected about you via the website is as accurate as possible. Individuals have the right to ask for details of the data and to request the amendment or deletion of incorrect or outdated data.

Cookies

Our website uses cookies. A cookie is a harmless small file of letters and numbers that we put on your computer if you agree. Cookies cannot carry viruses or install anything harmful on your computer. These cookies allow us to distinguish you from other users of the website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Which cookies we use

The cookies we use are predominantly ‘analytical’ cookies, which are classed as ‘minimally intrusive’. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, eg by making sure users are finding what they need easily.

Cookies are also used for the checkout process in our fundraising shops, the education course booking system and to remember log in details and information you supply.

Restricting cookies

If you wish to restrict or block the cookies, which are set by the website, you can do this through your browser settings. However, please be aware that restricting cookies may impact on the functionality of the website.

Privacy

When Jersey Hospice Care collects information from individuals either online or manually, this is likely to be personal data within the meaning of the Data Protection (Jersey) Law 2005.

All Jersey Hospice Care employees and representatives, whether permanent or temporary, must be aware of the requirements of the Data Protection (Jersey) Law 2005 when they collect or handle data about an individual. They will not disclose data except where the disclosure complies with the requirements of the Law.

It is easy for you to opt out from all future communications – you just need to tell us.

Mobile telephone numbers are never passed onto third parties.

Appropriate technical and organisational measures will be adopted to protect the security of all personal data held by Jersey Hospice Care. All employees and representatives are responsible for ensuring that all standard data care procedures are fully and conscientiously followed and to ensure they protect an individual’s data from any accidental disclosure.

Data no longer required for the legitimate purposes of Jersey Hospice Care will be regularly purged or retained in line with policy.

Any request for data based on a legal requirement eg from police or other bodies, must, where possible, be put in writing to the Chief Executive Office who will check the request against the requirements of the Law before the data is disclosed.

Accessibility

This website has been designed to be accessible to all web users, irrespective of individual abilities and browser type.

Text

The website has an easy to read font type and text size and uses clear and simple grammar. Individuals can easily change the text size on this website if required. To do this, go to ‘Accessibility’ at the top left of the home page and click Text size. Additionally, the foreground and background colour contrast can be changed by clicking Colour contrast icon.    

Documents

A number of documents are available for download from this website.

To view PDF files you must have Adobe Acrobat Reader software installed on your computer. This software is available free of charge from the Adobe website.

Users with visual impairments who make use of text to speech software may encounter problems when using PDF files. The access.adobe.com website provides tools and information to help make Adobe PDF files accessible to users with visual impairments.

Third party websites

The website contains links to websites operated by parties other than Jersey Hospice Care and which are not under the control of, and are not maintained by, Jersey Hospice Care. This includes any links to provide the individual users with access to information and services they may find useful and/or interesting.  

Jersey Hospice Care does not endorse, and is not responsible for, the content or any aspect of these third party websites and/or pages or for anything provided by them. If the individual user has any concerns about the content or any aspect of any linked third party website or any website purporting to associate itself with Jersey Hospice Care please contact fundraising@jerseyhospicecare.com.

We are usually happy for other organisations to create links to our website however, we do not typically offer reciprocal linking with this site. We regret that we are unable to grant permission for linking with any site that contains content that does not comply with Jersey Hospice Care standards.

Viruses and errors

We make every effort to check and test material at all stages of production. However, you must take your own precautions to ensure that the process that you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference that may damage your own computer system.

We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system that may occur whilst using material derived from this website.

We strongly recommend that you protect your own computer system with appropriate anti-virus software.

Contact us

We are continually reviewing and testing this website in line with technology changes and we will try hard to solve problems as we become aware of them.

We are keen to know your experience of the website, if there are things you find difficult or if you have constructive feedback. Please do not hesitate to contact us at fundraising@jerseyhospicecare.com.   

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