Clinical Nurse Specialists and Specialist Palliative Care Nurses
Community based care is a vital part of the support provided by Jersey Hospice Care.
Many people prefer to be supported in their own home and the Clinical Nurse Specialists and Specialist Palliative Care Nurses will work with you and your family to enable this to happen wherever possible.
Where can I be seen?
You can be visited by our team of specialist nurses in whatever care setting you are presently in. This might be in your own home, in a nursing home, in a residential care home or in the hospital. Alternatively, you may prefer to see the specialist nurse in the Out Patient clinic in Day Hospice..
How do the Specialist Palliative Care Nurses become involved with my care?
A referral can be made from any source, but patient consent and agreement from your GP is required before visiting. Once you have agreed to the referral, we will arrange a suitable day and time to visit you, which can be on your own or with your relative/carer present, if this is your preference. If you are in hospital, agreement from your GP to see the Specialist Palliative Care nurse or doctor is not necessary until you return to your home environment.
What will the Specialist Palliative Nurse do to help?
The Specialist Palliative Care Nurses have extensive knowledge and skills in caring for people with life limiting illnesses. Their role is to provide advice and support with any physical, psychological, spiritual or social issues, supporting you and your family. Our aim is to enable people to have the best quality of life. We will do this by
- listening to your concerns about your illness and those of your family/carer
- providing information about your illness and treatment
- assessing any symptoms that are troublesome and making suggestions of how these can be improved
- giving you the opportunity to discuss your care, what is important to you and what your wishes are about your future care
- liaising with other Jersey Hospice Care colleagues such as our medical team, or other services within the community, such as GPs and Family Nursing & Home Care, or hospital colleagues that can help support you in different ways.
How long will the Specialist Palliative Nurses be involved in my care?
This will depend on your needs. We may be involved for a short time, making several visits to address your concerns and symptoms and supporting your end of life care wishes. When you no longer have any issues that require specialist skills, your care may be led by other Community Healthcare Professionals. This may be your GP, Family Nursing & Home Care or other community nursing services. Our involvement aims to complement their role in caring for you at home
How can you contact the team?
The Specialist Palliative Care Nurses work between 09.00 and 17.00 seven days a week, including bank holidays. A 24 hour advice line is also available.
During office hours, Monday to Friday, your call will be answered by a member of the Administration Team. They will direct you to the Specialist Palliative Care office, where a member of the team will help you. Outside of these hours, ie between 17.00 and 09.00, weekends and bank holidays, your call will be answered by a qualified member of staff on the In Patient Unit, who will contact the Specialist Palliative Care Nurse on call. They will ensure you receive appropriate advice and support and, if required, face to face visits can be arranged.
Tel : (01534) 876555