Communication Skills: Advanced – two day course (May)

20 May, 2021
09:00 - 16:00 on 20 and 21 May (both dates need to be attended)
£180 for the two days or early bird price of £153 if booked more than two months before the course. Lunch is included
King Centre, Jersey Hospice Care

How to book

If you require an invoice, please email

Book online


The session is delivered by a team of health professional with specialist skills, experience and training in communication in palliative care. The facilitators include Judy Le Marquand, Practice Development Sister, Tracey Fallon, Specialist Palliative Care Nurse and Lorraine Dyer, Clinical Nurse Specialist in Palliative Care.

About the Facilitators

Judy Le Marquand is the Practice Development Sister for Jersey Hospice Care. Her background is in Medical, Surgical and Gynaecological Nursing but she has been working in palliative care for ten years and is currently studying at the Royal Marsden.

Judy’s role as Practice Development Sister aims to promote excellent standards in patient care. As palliative care is constantly evolving, her role is to maintain currency and disseminate changes in practice through both classroom education and role modelling.

Judy has a particular interest in Communication Skills and Palliative Symptom Control. She has trained in Advanced Facilitation with the Maguire Communication Skills Training Unit at The Christie School of Oncology.


The following topic areas are covered:

  • Reinforcement of core communication skills
  • Practical use of the Calgary Cambridge Communications Skills model
  • Review of the evidence base for effective communication
  • Skills practice in advance care planning and end of life conversations

Who should attend?

The course should be attended by health care professionals whose practice involves end of life conversations and have previously undertaken communication skills training at intermediate level in order to be familiar with communication skills models.

Places are limited to six per session.

Course details

The aim of this two day interactive course is to enhance health care professionals’ communication skills when delivering palliative and end of life care. This will involve observation of practical demonstrations of communication skills and enabling participants the opportunity to practice their skills in a safe and supportive environment. Participant numbers are small to ensure the learning is person focused.

Cancellation policy

Payment is required to secure the course.

If you cancel the booking within 30 days of the course start date you will still be charged. We do accept replacement delegates up until the last minute or you could arrange to transfer your place onto a later course.

If Jersey Hospice Care has to cancel the course either due to not reaching minimum capacity for the course or due to an unavoidable event such as trainer sickness or adverse weather conditions, we will get in touch to offer an alternative future course date or to offer a refund.

Please note that we don’t charge GST. If you require any invoice, please email

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