Communication Skills: Intermediate (July)

15 Jul, 2021
13.30 - 16:30
£60 or early bird price of £51 if booked more than two months before the course. Lunch is included
King Centre, Jersey Hospice Care

How to book

If you require an invoice, please email


Book online


The session is delivered by a team of health professional with specialist skills, experience and training in communication in palliative care. The facilitators include Judy Le Marquand, Practice Development Sister, Tracey Fallon, Specialist Palliative Care Nurse, and/or Lorraine Dyer, Clinical Nurse Specialist in Palliative Care.

About the Facilitators

Judy Le Marquand is the Practice Development Sister for Jersey Hospice Care. Her background is in Medical, Surgical and Gynaecological Nursing but she has been working in palliative care for ten years and is currently studying at the Royal Marsden.

Judy’s role as Practice Development Sister aims to promote excellent standards in patient care. As palliative care is constantly evolving, her role is to maintain currency and disseminate changes in practice through both classroom education and role modelling.

Judy has a particular interest in Communication Skills and Palliative Symptom Control. She has trained in Advanced Facilitation with the Maguire Communication Skills Training Unit at The Christie School of Oncology


The aim of this three hour workshop is to improve confidence in using evidence based effective communication skills in health care using an evidence based model. This course builds on the topics covered in ‘Communication Skills: Foundation’ and will include:

  • Reinforcing core communication skills
  • Introducing an evidence based communication skills model
  • The current evidence base for effective communication and the barriers
  • Identification and recognition of effective communication skills in practice
  • Application of a positive change to practice

Who should attend?

The course should be attended by health care workers who are aiming to enhance their competence and confidence in effective communication.

Places are limited to 8 per session.

Course details

The aim of this three hour workshop is to look at the evidence of why communication is so important in health care. To improve confidence in communication skills, particularly with sensitive conversations.

Cancellation policy

Payment is required to secure the course.

If you cancel the booking within 30 days of the course start date you will still be charged. We do accept replacement delegates up until the last minute or you could arrange to transfer your place onto a later course.

If Jersey Hospice Care has to cancel the course either due to not reaching minimum capacity for the course or due to an unavoidable event such as trainer sickness or adverse weather conditions, we will get in touch to offer an alternative future course date or to offer a refund.

Please note that we don’t charge GST. If you require an invoice, please email