Accessibility:

Changes to Services

Due to evolving Government advice and to prevent the spread of Coronavirus, we have made changes to our services. These decisions have not been taken lightly and we are committed to maintaining the very best specialist palliative care to those living with a life limiting condition.

General information about our range of services can be found here.

In Patient Unit

Our In Patient Unit remains open.

However, following Government advice and to maintain the highest levels of infection control, the unit is closed to visitors, except for exceptional circumstances at the discretion of the nurse in charge.

We understand that this is a tough time for families and friends. Thank you for your understanding during these challenging times.

For healthcare professionals, any referrals to the In Patient Unit should be made in the usual way.

Day Hospice (King Centre) Services

All clinical services within the King Centre have been suspended. This includes Day Hospice, lymphoedema clinics, nurse led clinics, gym attendance and complementary therapy sessions. This is to enable some clinical staff from our day hospice to join our In Patient Unit to maintain services, as required. Patients will continue to be supported by telephone and video calls.

Community Education Programme

Our face to face community education programme has been suspended. However, we wish to continue to support our community colleagues, so over the coming weeks we will be populating our website with key resources and videos relating to supporting quality end of life care during this period.

We are working closely with our education colleagues in Health and Community Services and Family Nursing and Home Care to share educational resources.

Most importantly at this time, we are focusing on supporting our nurses, doctors, physios and therapists in the maintenance of essential clinical skills to support our patients and their families and also looking at wellbeing initiatives for our staff, patients and families.

Emotional Support and Community Bereavement team

The team continues to provide emotional and community bereavement support to patients and families coming to terms with coping with a life limiting illness, as well as supporting relatives and friends with grief and loss.

This support will be in the form of telephone contact. Please call 285144 (leave a message if there is no answer and your call will be returned) or email bereavement@jerseyhospicecare.com

Specialist Palliative Care Team

Our Clinical Nurse Specialists continue to accept referrals for palliative care patients in the usual way, but are unable to undertake face to face visits.

All advice and support to patients and healthcare professionals will be via telephone contact and virtual outpatient clinics via Facetime.

Their working hours will continue to be 9-5 pm, 7 days a week.

The hospital Clinical Nurse Specialist team will be based at Jersey Hospice Care, but will continue to provide advice and support, in the usual way, to the hospital via telephone and video/Facetime where possible.

Access to the team of Palliative Care Consultants in Southampton continues as a 24/7 service.

Our Associate Specialist in Palliative Care will be based at Jersey Hospice Care and will provide advice and support to community and hospital patients via telephone and video link.

Fundraising Shops

Our Fundraising Shop in town remains closed until further notice, but our Beau Pre fundraising shop in St Ouen will be opening from Friday 22 May.

If you wish to pledge  your preloved goods, you can pick up a free Hospice large donation bag from Co-op Grand Marché (St Helier and St Peter). Fill it with good quality clothes, shoes and bags, then contact us and we’ll collect it from you at your convenience. Simply email: stouenshop@jerseyhospicecare.com or call 487982 to arrange your collection.

Volunteers

We have been liaising closely with our volunteers throughout the changing Coronavirus situation and would like to thank all our volunteers for their hard work and understanding during this difficult time.

    Last updated: 19 May 2020